Now Accepting New Applicants

Hourly Pay Range: $17.71 - $23.91 per hour
Unionized position: Yes (may vary depending on the property)
Position Objective: To maintain a high standard of cleanliness and repair to all areas of the Hotel and complete all requests promptly in order to meet or exceed the Guest’s expectations

Duties and Responsibilities:

• Clean all assigned areas including sanitizing, dusting, pickup and delivery of linen from rooms/carts, vacuuming, spot cleaning carpets, bathroom cleaning, window cleaning, replenish rooms with supplies, maintaining exterior cleanliness, etc.
• To maintain a high standard of cleanliness on all guestroom corridors and service areas of the Hotel by removing soiled linen and garbage, vacuuming, dusting, sweeping, mopping, and assist in laundry.
• To stock all linen closets according to pre-determined par levels on a daily basis.
• To participate in all housekeeping inventories of linens and guestroom supplies.
• To participate in all housekeeping special cleaning programs, which may include but is not limited to mattress turning, carpet and upholstery cleaning.
• Clean and maintain public areas, vacuum hallways and offices, dispose off garbage, and assist in laundry • Deliver linens, towels, guest supplies to the guest rooms, when needed/requested.
• Assistance with deep cleaning of guestrooms and actively participating the preventative maintenance program
• Moving furniture and supplies as required
• Responsible for all restocking all glassware, linens and supplies
• Report any maintenance needs required in guest rooms, service areas and public space
• Ensuring that no items are placed in the corridor unattended at any time to ensure a positive guest experience
• Return and properly tag all lost and found articles in the Housekeeping Office
• Working safely to prevent injury
• Respond to all hotel guests efficiently and in an appropriately friendly and professional manner, informing managers and other departments as need arises.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Maintain hotel security and guest privacy at all times
• Perform other duties as assigned. Follow all Company and Brand standards, policies, procedures, and internal rules.
• Report to work on time, in proper and clean uniform, including nametag. Appearance must comply with the hotel’s Grooming Policy.

Required Skills, Experience and Knowledge:

• Excellent customer service
• Strong attention to detail
• Basic knowledge of cleaning, cleaning materials and industrial equipment desired but not required
• Ability to multi-task, prioritize duties and complete assigned projects in a timely manner
• Professional manner, outgoing personality and ability to work on own initiative
• Willingness to do shift work as scheduled. Flexible to work a varied schedule which includes working on mornings, evenings, weekends, and holidays.
• Excellent grooming standards
• Able to communicate in English, both oral and written.
• Experience working in Housekeeping is preferred
• Previous Hotel experience an asset
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Must already be legally entitled to work in Canada to be considered for the position
• Employers may require that all successful applicants must be fully vaccinated against Covid-19 as a condition of employment.

Physical Aspects of Position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 80 lbs
• Ability to push or pull objects up to 60 lbs
• Frequent work above shoulder height is required
• Frequent kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to work productively and independently with little supervision