House Person

Now Accepting New Applicants


LEC has partnered with the Hospitality Training Action Centre to offer a variety of positions in the hospitality industry, including a House Person position. If interested, please email [email protected] or call 416-737-6039. Position details are below.

Hourly Pay Range: $17.71 - $23.91 per hour
Unionized position: Yes (may vary depending on the property)
Position Objective: To maintain a high standard of cleanliness and repair to all areas of the Hotel and complete all requests promptly in order to meet or exceed the Guest’s expectations

Duties and Responsibilities:

  • Clean all assigned areas including sanitizing, dusting, pickup and delivery of linen from rooms/carts, vacuuming, spot cleaning carpets, bathroom cleaning, window cleaning, replenish rooms with supplies, maintaining exterior cleanliness, etc.
  • To maintain a high standard of cleanliness on all guestroom corridors and service areas of the Hotel by removing soiled linen and garbage, vacuuming, dusting, sweeping, mopping, and assist in laundry.
  • To stock all linen closets according to pre-determined par levels on a daily basis.
  • To participate in all housekeeping inventories of linens and guestroom supplies.
  • To participate in all housekeeping special cleaning programs, which may include but is not limited to mattress turning, carpet and upholstery cleaning.
  • Clean and maintain public areas, vacuum hallways and offices, dispose off garbage, and assist in laundry • Deliver linens, towels, guest supplies to the guest rooms, when needed/requested.
  • Assistance with deep cleaning of guestrooms and actively participating the preventative maintenance program
  • Moving furniture and supplies as required
  • Responsible for all restocking all glassware, linens and supplies
  • Report any maintenance needs required in guest rooms, service areas and public space
  • Ensuring that no items are placed in the corridor unattended at any time to ensure a positive guest experience
  • Return and properly tag all lost and found articles in the Housekeeping Office
  • Working safely to prevent injury
  • Respond to all hotel guests efficiently and in an appropriately friendly and professional manner, informing managers and other departments as need arises.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Maintain hotel security and guest privacy at all times
  • Perform other duties as assigned. Follow all Company and Brand standards, policies, procedures, and internal rules.
  • Report to work on time, in proper and clean uniform, including nametag. Appearance must comply with the hotel’s Grooming Policy.

Required Skills, Experience and Knowledge:

  • Excellent customer service
  • Strong attention to detail
  • Basic knowledge of cleaning, cleaning materials and industrial equipment desired but not required
  • Ability to multi-task, prioritize duties and complete assigned projects in a timely manner
  • Professional manner, outgoing personality and ability to work on own initiative
  • Willingness to do shift work as scheduled. Flexible to work a varied schedule which includes working on mornings, evenings, weekends, and holidays.
  • Excellent grooming standards
  • Able to communicate in English, both oral and written.
  • Experience working in Housekeeping is preferred
  • Previous Hotel experience an asset
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Must already be legally entitled to work in Canada to be considered for the position
  • Employers may require that all successful applicants must be fully vaccinated against Covid-19 as a condition of employment.

Physical Aspects of Position include but are not limited to the following:

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 80 lbs
  • Ability to push or pull objects up to 60 lbs
  • Frequent work above shoulder height is required
  • Frequent kneeling, pushing, pulling, lifting
  • Frequent ascending or descending ladders, stairs and ramps
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to work productively and independently with little supervision

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